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1. Company Information
Company Name: PAILLE DE SEIGLE RODOT
Legal Status: Sole proprietorship
Address: 167 rue de chemin Neuf, 71290 Abergement de Cuisery
SIRET: 523 823 797 00023
Email Address: j.l.rodot@gmail.com
Phone Number: 06 75 03 53 11
Website: https://pailledeseigle.com/
The website https://pailledeseigle.com/ is operated by Paille de Seigle RODOT.
2. Purpose
These Terms and Conditions govern the online sale of rye straw bundled in bales, intended for individuals or professionals in France and Europe.
3. Products
Rye straw is sold in bundles ranging from 0g to 500g. The length of the strands may vary between 20 to 60 cm.
The essential characteristics (size, weight, quality) are specified on the website.
The color and appearance of the straw may slightly vary depending on the harvest.
4. Prices
Prices are shown in euros (€), all taxes included (VAT).
Shipping fees are calculated based on the volume and weight of the order and are shown before order confirmation.
Prices may be updated at any time, but confirmed orders remain at the price shown at the time of purchase.
5. Ordering
Orders can only be placed through the website.
The customer must provide accurate information, especially for delivery.
Order confirmation implies acceptance of the Terms and Conditions and constitutes the formation of a contract.
6. Payment
Payments are secure and made via credit card.
Orders are processed only after payment confirmation.
7. Delivery
Deliveries are made to the address provided by the customer.
Delivery times are indicative: 2–7 business days within mainland France, 7–15 business days for Europe.
Risk is transferred to the customer once the product is handed over to the carrier.
Additional fees may apply for hard-to-reach areas.
8. Withdrawal and Credit Note
Due to the nature of agricultural products, physical returns of straw are not accepted.
In case of damaged or non-compliant products, the customer will receive a credit note equal to the value of the affected items,
usable on a future order at https://www.pailledeseigle.com/.
The credit note is valid for 12 months from the date of issue.
10. Liability
The company is not liable for indirect damages related to the use of the straw.
Liability is limited to the value of the order.
11. Intellectual Property
Website content (texts, images, logos) is protected.
Any unauthorized reproduction or use is prohibited.
12. Personal Data
Collected data is used for order processing.
In accordance with the GDPR, customers can access, rectify, or request deletion of their personal data.
13. Disputes
These Terms and Conditions are governed by French law.
Any dispute must be first reported to customer service.
If no amicable agreement is found, the dispute will be submitted to the competent courts of the company's registered office.
14. Agreement
By placing an order on the website https://www.pailledeseigle.com/, the customer acknowledges having read and accepted these Terms and Conditions.